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- Please make sure any Antivirus software is disabled while installing. You may re-enable it as soon as the agent installation is finished.
If you already tried to install with the Antivirus and failed, please remove c:\Program Files\CloudEndure and/or c:\Program Files (x86)\CloudEndure before retrying
- AWS as Target Cloud - Please make sure you have .Net Framework 3.5 or newer installed.
- In order to use a proxy, environment variables are needed to be configured on the
The values for both should be:
Note that the value has to end with '/' for this to work.
This should be configured for all users (both in Windows and in Linux)
- Make sure that you have Python installed and it is version 2.4 or newer.
- Please make sure you have the following packages installed:
make, openssl, wget, curl
- Please make sure the above packages (make, wget, curl) are in your current PATH.
To verify - which <package>
Example - which make
Please explicitly confirm that /sbin and /usr/sbin are both in PATH of user 'root' (lsmod, rmmod, insmod and ifconfig are there)
- Please make sure you have kernel-devel/headers installed which are the correct version for your running kernel:
To verify your running kernel: uname -r
To verify kernel-headers -
On RHEL-based systems:
rpm -qa | grep kernel
(looks for either kernel-devel or kernel-headers)
On Debian-based systems:
apt-cache search linux-headers
Please make sure there isn't an invalid symbolic link for a wrong kernel version
ls -l /usr/src
To delete run:
To install the correct kernel headers:
On RHEL-based systems - sudo yum install kernel-devel
On Debian-based systems - sudo apt-get install linux-headers-`uname -r`
Note that if the kernel-headers package from the repositories do NOT match your running kernel’s version, you would need to download and install the matching package from the internet.
RHEL source for searching packages - http://rpm.pbone.net/
To verify that the correct ones are installed, see the above steps. The 'uname -r' output version should match the 'kernel-headers-<version number>' / 'kernel-headers-<version number>'